Copy. Right

Tips, trends, and reviews
to help you maximise your marketing


BusinessBYTES
News you can use, from Steve Calder
October 2007

Welcome to BusinessBYTES.

If you’re anything like me, you’ll now be scratching your head wondering why on earth you’ve received yet another enewsletter. The answer, of course, is: you ticked a box – at www.stevecalder.com. But fear not: although you may unsubscribe at any time –– by clicking the link at the end of this message – I’m willing to bet you’ll choose not to. Why?

Simple mathematics: each edition of businessBYTES takes just five minutes (or less) to browse. Yet it’s chockfull of easy–to–digest hints and tips, news and info to help you maximise your productive time, hone your marketing and save you money.

This month’s MoneyMatters, for example, could help cut the cost of your next iPod by £40.00 or more. That’s a five minute read, for a £40 saving. Equates to a reasonable hourly rate, doesn’t it?

Given which – and to ensure you receive each issue of BusinessBYTES without fail – why not take a further half–minute to ‘white list’ us (to stop your SPAM filter blocking future copies).

Just add news@stevecalder.com to your address book, with ‘Steve Calder’ in the Name field. And you’re done.

Now, without further ado…


SEARCH SAVVY

Black Hat SEO
Also known as spamdexing, Black Hat SEO refers to an array of dubious techniques that – whilst adding nothing to the overall user experience – may be used to manipulate a website’s prominence in the search engine rankings.
Time was, Black Hat was ubiquitous – employed indiscriminately, and without fear of penalty.
Today, search engines are a whole lot smarter – and the consequences for attempting to fool them can be severe.
Some bans can be permanent. And even temporary bans may prejudice your site’s future ascendancy through the rankings.
In particular, the once–common techniques detailed below should be avoided at all costs…

Keyword stuffing
Historically, the number of times your key words appeared on each page directly influenced your site’s ranking. More recently, however, search engines have learned to avoid being manipulated by keyword density. And keyword stuffing – which relies on targeted keywords being published en masse (often in a tiny font, at the base of each page) – will not be tolerated.

Similarly, ‘cloaking’ – publishing keywords in the same colour as the site background (rendering them visible to search spiders, but not the naked eye) – is an absolute no–no.

Be assured: offending sites will be spotted – and banned.

Link exchanges
Link farms and exchanges – which (usually for a modest fee) offer to build large volumes of links to your WWW – are today regarded with the same disdain as email spammers. Consequently, irrelevant back links tracked to such sites will incur penalties – and even bans.

With Search now regarded as a key weapon in the online marketer’s armoury, is it really worth taking the risk?

 

NOTABLE QUOTABLES
"Good advertising is a happy wedding of words and pictures, not a contest between them."
Leo Burnett

 

SITE SPOTLIGHT

Moneysupermarket.com – Compare and Buy
Helping you save money on your household bills

Comparison service, Compareandbuy.com – which is owned and powered by energywatch accredited Moneysupermarket.com – offers free, impartial online quotations to users considering changing their gas and electricity suppliers.

By taking into account factors such as location, usage, price, service levels and payment methods, the team claims to be able to offer savings of up to £325, with average savings hovering around the £140.00 mark.

It’ll cost you nothing to calculate your own potential savings – Moneysupermarket.com – Compare & Buy


TRENDS

Mobile marketing
Informa Telecoms and Media reports that 2006 spending on mobile advertising totalled just $871m worldwide. Few marketers deny, however, that mobile is ‘on the cusp’ – with many believing it’s likely to supplant the web in years to come.

Given that there are, currently, around 2.5 billion mobile phones in circulation – and adoption is growing far faster than that of PCs (particularly in poorer countries) – Informa’s prediction that annual expenditure will reach $11.4 billion by 2011 seems perfectly reasonable.

For now, most mobile advertising takes the form of text messages. But companies are also beginning to deliver ads in the form of web links, video clips and downloads.

Key to the medium’s attraction is relevance – the ability to match ads to subscribers’ buying habits. And, with more and more handsets being equipped with satellite–positioning technology, targeting will become ever more precise – enabling firms to alert prospects to relevant offers as they walk past their shops or restaurants, and mobile based web searches to generate – alongside generic results – ads for suppliers who are, quite literally, on the doorstep.

Similarly, Bluetooth marketing (aka Bluecasting) capitalises on the fact that mobile phones usually have Bluetooth switched on (for easy connection with car kits and headsets) – opening the door to an array of promotional messages as users pass within range.

All of which leads one to question whether Informa’s predictions may be a tad conservative…


MONEY MATTERS

Government subsidised iPods? Surely not…
In the market for an iPod? Buy it through your company.

Provided you can make a case for the asset, the iPod, being wholly or exclusively for the purposes of your business, you’ll be able to recover the VAT – and take advantage of a tax deduction (under your capital allowances) too.

Which – with top end technology topping out at £100s – could amount to quite serious savings.

Training is of course the primary business application, with numerous seminars, workshops and information bulletins now being available to download. (Indeed, the Revenue itself now provides online lectures on a range of topics, including year end filing.)

Private use of the iPod – as long as it’s minor – incurs no penalty. Though, to be on the safe side, you might be advised to have a policy in place for the ‘private use of electronic devices provided by the company’.

Belt and braces types may choose to imprint the device with their company logo too.


THIS MONTH’S ‘BusinessBYTES SPONSOR’
40plus Travel and Leisure – Inspiration and resources for discerning holidaymakers aged 40 plus.


 

DIARY DATES

Having recently attended Centaur’s Search Marketing workshop, I have no hesitation recommending a follow–up event, Social Media for Business, to be held at the Kensington Close Hotel, London, Tuesday 30 October 2007.

Focussed on helping companies to leverage social networking sites – such as Facebook, MySpace and Wikipedia – to support their business goals, the full–day seminar will feature a number of firms who have tapped in to the new tools to ‘create a buzz’ around their brands.

Delegates will also hear from the social networking sites themselves about the key tools they employ to build communities online – and how you can benefit.

For further information telephone Samantha Mccarthy on 020 7970 4876, or email her at samantha.mccarthy@mad.co.uk.


 

BOOK WORM

Commonsense Direct and Digital Marketing by Drayton Bird
Paperback, Kogan Page Ltd; 5Rev Ed edition (3 Jun 2007)

First released in 1982, this book’s predecessor, Commonsense Direct Marketing, remains the best–selling British work on the subject: published in 13 languages, it provides a definitive, practical (and eminently readable) guide for marketers of all levels of experience and ability.

Whether you're a small business without a dedicated marketing manager – or a large corporation, with full agency support – you cannot help but learn (and profit) from this latest edition, which is packed with real world case studies and a wealth of new material.

About the Author
Drayton Bird has over 40 years' experience as copywriter, client, creative director and, most recently, as founder and creative chief of The Drayton Bird Partnership. He has worked with many of the world’s leading brands, including British Airways, Ford, Microsoft, Nestlé, Procter & Gamble, Philips and Unilever. In November 2003 the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing environment.



TECH–TALK
BAYLIS Eco: the eco–friendly media player

ECO Media Player Billed as ‘a world leading new concept in personal entertainment’, the new EP–MX71 Baylis Eco Media Player™ allows you to listen to music, watch movies and browse your photos –without the need for batteries.

The player can be charged conventionally, through the USB port of your computer – or wound up, like a wind–up radio, with one minute of winding providing 40 minutes of play time.

Fully charged, the Eco will provide around 20 hours of constant music, or around 10 hours of video. It features a 1.8" full colour LCD display, 24bit digital audio processing and 2GB internal memory. Readily available plug–in SD cards offer even greater capacity should you need it.
Click here for full details


MILESTONES

Your 25th Year in Business: Does the Customer Care?

Glib marketing speakers talk about how you should always stress benefits, and never talk about features … and how you should always focus on the customer, and never on the company. But you and I know this isn’t always true. For instance, the number of years you’ve been in business is a feature – a fact about the company. Yet prospects care how long you’ve been in business – and your longevity can help close the sale. Why?

According to a recent NBC poll, more than 70% of Americans are losing their trust in business. And as bad as that may sound for most businesses, companies that have been around a long time, with a track record of success, “are suddenly at a tremendous advantage,” says Stephen G. Fossler of Stephen Fossler Company, a US based printer specialising in corporate anniversary seals. “Your years of customer satisfaction act to build trust in your company and give people a good reason to do business with you,” Fossler explains.

Source: Stephen Fossler Company, www.fossler.com

Holidays assured
One company celebrating its silver jubilee this year is ‘timeshare alternative’ the Holiday Property Bond, whose unique whole of life bond has enabled over 36,000 people to share in a portfolio of over 1,200 UK and overseas properties.

Quite unlike traditional timeshare companies, the Bond allows its investors to utilise its properties rent–free when they choose – meaning holidaymakers are not restricted to specific timeslots or locations.

For more information visit the Holiday Property Bond online



About Steve Calder
An independent copywriter and communications consultant, Steve creates concepts, copy and campaigns that deliver a measurable return on clients’ marketing investment. Over the years, he has worked with an array of companies large and small – from technology start–ups to household name corporations such as Hilton Hotels, Intel, TNT, P&O Nedlloyd and the European Central Bank. His fascination with all things new media began in the mid–90s, during a stint as Account Director for a high tech direct marketing agency. Today, Steve uses all the tools – from press advertising and direct mail to search marketing and social networking – to help achieve his clients’ commercial goals.

To find out how Steve could help you to
make more of your marketing communications budget
phone +44(0)7764 790822.
Or visit www.stevecalder.com.

 

IN THE NEXT ISSUE…

We’ll be sharing more search tips from our resident experts.
Explaining how a fruit cake could help to boost your DM response rates.
And explaining why the days of the high street travel agency could be numbered.
See you then!


Steve Calder Signature

Steve Calder

 

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BusinessBYTES is published by Steve Calder
13 Centre Road, Soham,
Cambridge England CB75AU
Email info@stevecalder.com